Ender Turing and jtel are now business partners. Performance- and Quality Management with AI Speech Analysis in the Contact Center.
Ender Turing helps medium and large companies optimize performance and quality management in their customer service. The rapidly deployed AI speech analysis can transcribe and automatically analyze calls, chats, and e-mails. Not only your customer communication in contact center but also your complete corporate communication can be analyzed and evaluated.
Effective immediately, jtel is a partner and reseller for Ender Turing in the EU with a focus on the German-speaking market. jtel offers the Ender Turing solution to all interested parties, even if they do not (yet) use a jtel solution.